Make Evenings Extra Cosy This Winter with the New Velvetiser®

17 Dec 2025

Chocolate Knowledge Coffee Hot Chocolate

There’s something alchemical about winter evenings. The way dusk arrives with indecent haste at half past four, how the cold seems to seep through even the stoutest walls, the irresistible pull of soft furnishings and flickering candlelight. It’s the season that practically insists you slow down, wrap up, and savour something truly sublime. And what better way to honour these darker, colder months than with a cup of exquisitely crafted hot chocolate?

This winter, we’re inviting you to transform your evening ritual with our ALL-NEW Velvetiser® – the hot chocolate maker that’s redefining what it means to indulge at home.

Why Hot Chocolate Is Winter’s Ultimate Comfort

While coffee gets all the morning glory, hot chocolate remains the unsung hero of the evening hours. But beyond the chemistry lies something more ephemeral: the ritual itself.

The best hot chocolate isn’t simply a beverage; it’s an experience. It’s the gentle whisking sound as couverture chocolate melts into warm milk, the steam rising in delicate spirals, the first sip that coats your palate with velvety richness. It’s the moment you finally, properly, exhale.

Introducing Your New Evening Companion: The ALL-NEW Velvetiser

We’ve spent years perfecting the art of hot chocolate, from growing cacao on our own organic estate in Saint Lucia to tempering chocolate in our British factories. The Velvetiser® represents the culmination of this expertise – a sleek, sophisticated hot chocolate maker designed to deliver café-quality indulgence in your own kitchen.

Unlike ordinary methods that leave you with grainy, lacklustre drinks, the Velvetiser uses precision whisking technology to create the silkiest possible texture. Simply add your choice of milk (or dairy alternative), drop in a serving of our specially formulated chocolate flakes, and press start. In under three minutes, you’ll have a cup of hot chocolate so smooth, so utterly decadent, you’ll wonder how you ever managed without it.

What Makes the Velvetiser Different?

The All-New Velvetiser™ from Hotel Chocolat with a Christmas background

Precision Temperature Control
The Velvetiser heats milk to the optimal temperature for melting chocolate without scorching – crucial for preserving those delicate cacao notes.

Revolutionary Whisking
Tiny air bubbles are incorporated throughout, creating that characteristic velvety mouthfeel that gives our hot chocolate maker its name.

Versatility
Whether you prefer your chocolate dark and intense or smooth and creamy, the Velvetiser handles it all with equal finesse. It even works beautifully with our dairy alternatives.

Elegant Design
Available in sophisticated colourways, it’s as much a countertop statement piece as it is a functional appliance.

Discover Our New Winter Flavours

This season, we’ve curated an exceptional range of chocolate flakes specifically for the Velvetiser, each one designed to transport you somewhere wonderful.

Classic Milk Hot Chocolate
Our signature blend – smooth, balanced, and endlessly sippable. Made with 50% cacao, it strikes that perfect equilibrium between richness and drinkability.

Dark Hot Chocolate
For purists who appreciate chocolate in its most unadulterated form. At 70% cacao, this delivers serious depth with pleasingly bitter notes and a long, complex finish.

Salted Caramel Hot Chocolate
Indulgence elevated. We’ve woven ribbons of buttery caramel through smooth milk chocolate and finished it with a whisper of sea salt. It’s the liquid equivalent of a warm embrace.

Nutmilk Hot Chocolate
Crafted with finely milled hazelnuts instead of dairy, this proves that dairy alternatives can be every bit as luxurious. Nutty, creamy, and wonderfully indulgent.*

Ginger Hot Chocolate (Seasonal)
Winter in a cup. Warming ginger and aromatic spices mingle with smooth chocolate for a flavour that’s both festive and sophisticated.

*We believe our dark and Nutmilk chocolate is suitable for vegans. However, as it is made in the same environment as our milk chocolate we cannot guarantee it is free from milk.

Creating Your Perfect Winter Evening Ritual

The beauty of the Velvetiser lies not just in the drink it produces, but in the ritual it encourages. Here’s how to make the most of your evening indulgence:

Set the Scene
Dim the lights, light a candle, perhaps queue up that book you’ve been meaning to read or that film you’ve been saving.

Choose Your Moment
The Velvetiser works its magic in under three minutes, but the experience deserves more. This isn’t about speed; it’s about stepping away from the day’s demands.

Experiment with Milk
Whole milk creates the richest texture, but oat milk offers lovely sweetness, whilst almond milk keeps things lighter. Each brings something different to the experience.

Elevate with Extras
A dusting of cocoa powder, a handful of mini marshmallows, or even a small square of our dark chocolate perched on the rim – these finishing touches transform good into extraordinary.

Savour, Don’t Rush
This is chocolate that rewards attention. Notice how the flavour evolves as the drink cools slightly, how different notes emerge with each sip.

The Gift of Cosy Evenings

Looking for a hot chocolate gift set that will genuinely delight? A Velvetiser® system makes an exceptional present for anyone who appreciates life’s finer comforts. It’s the gift that keeps on giving – not just during the unwrapping, but every single evening throughout winter and beyond.

Pair the Velvetiser® with a selection of our seasonal flavours, and you’re presenting someone with an entire ritual, not just a product. It’s thoughtful, it’s luxurious, and it’s something they’ll use and treasure long after other gifts have been forgotten.

Why Winter and Hot Chocolate Are Natural Companions

Throughout history, chocolate has been associated with warmth and comfort. The Mayans and Aztecs consumed it as a spiced, invigorating drink – quite different from what we enjoy today, but the principle remains the same. Chocolate brings people together, marks special moments, and provides genuine solace during darker months.


At Hotel Chocolat, we’ve built our reputation on understanding cacao from seed to cup. Growing our own cacao gives us unparalleled insight into flavour development, terroir, and quality. When you drink hot chocolate from The ALL-NEW Velvetiser, you’re experiencing the result of this deep expertise – chocolate crafted by people who genuinely understand and respect the bean.

Making Space for What Matters

In our relentlessly busy world, winter offers something precious: permission to slow down. The evenings stretch longer, the weather keeps us indoors, and suddenly there’s space for those small, savourable moments we tend to rush past during brighter months.

A cup of hot chocolate made in the Velvetiser® isn’t just about the drink itself – though that’s undeniably magnificent. It’s about claiming time for yourself, creating a moment of genuine cosiness amidst the chaos, and treating yourself with the same care you extend to others.

This winter, we invite you to make your evenings something special. Let the Velvetiser® transform your wind-down routine into something you genuinely look forward to. Because you deserve chocolate that’s been crafted with expertise, care, and an unwavering commitment to quality.

Your Winter Awaits

Ready to elevate your evenings? Explore our full range of ALL-NEW Velvetiser® hot chocolate machines and discover which flavours call to you. Whether you’re treating yourself or searching for the perfect gift, there’s never been a better time to embrace the art of truly excellent hot chocolate.

Winter is here. Make it delicious.