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Contact Us

Haven’t found what you’re looking for in our FAQs

Christmas Customer Service Update

Good news! All orders continue to be despatched on time, and our carriers are not experiencing any delays at this busy time. Once you have placed an order, you can find regular delivery updates in your email Inbox.
For general enquiries, please visit our Help Centre FAQs. If you have an urgent enquiry, please call our team on 03444 932323 or talk to us on Live Chat. To ensure we always help you as quickly as possible, we are currently unable to respond to emails and ask that you use our live channels of Telephone and Live Chat instead. Thank you for your understanding and happy holidays!

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Other ways to contact us:

Speak directly to one of our dedicated agents which are on hand to help you.

Call us
Agents available:
Monday – Friday – 8:30am – 7:00pm
Saturday – 8:30am – 5:00pm
Sunday – 9:00am – 5:00pm
Customer Service - 03444 93 23 23
Live chat
Agents available:
Monday – Friday – 8:30am – 7:00pm
Saturday - 8:30am - 5:00pm
Sunday – Closed

Contact other areas of business:

Your query is not related to online shopping?

Corporate order queries
Call – 03444 93 23 23 and select option 5 or submit the enquiry form here.
St Lucia
Find out more about our Rabot Estate nestled in the Saint Lucian rainforest here

Addresses

Head Office
Mint House
Newark Close
Royston
SG8 5HL
United Kingdom
Manufacturing Centre
Hadley Park
3 Redwongs Way
Huntingdon
PE29 7HF
United Kingdom
Distribution Centre
Alpha Park
Alpha Drive
St Neots
PE19 8JJ
United Kingdom