Cookies Policy

 

What's with the cookies?

 

We use cookies when you visit our website. A cookie is a small text file which we transfer to your hard drive through your web browser when you visit our website or open certain emails. It enables our own system to recognize you when you visit our website again or have opened an email and improve our services to you. The information can be used to enhance the content of our website or emails and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org.

 

There are four main types of cookies

  • Site functionality cookies – these cookies allow you to navigate the website and use our features, such as “Add to Basket” and “Save for Later”.
  • Website/email analytics cookies – these cookies allow us to measure and analyse how our customers use the website and view our emails, to improve both its functionality and your shopping experience.
  • Customer preference cookies – when you are browsing or shopping on Hotel Chocolat, these cookies will remember your preferences (your location, preferred store), so we can make your shopping experience as seamless as possible, and more personal to you.
  • Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

 

By using our website, you agree to us placing these sorts of cookies on your device and accessing them when you visit the website in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies.

 

Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, If you don't want to enable cookies you can still enjoy browsing our website for that gorgeous gift or self-indulgent treat, but you'll just have to visit one of our stores in order to purchase.

 

For more details on our Security & Privacy Policy please click here.