Promotions Terms & Conditions
Hotel Chocolat Promotion Terms & Conditions
*All promotions and offers online and in store cannot be used in conjunction with any other offer unless otherwise stated. Promotions exclude gift cards, sale items, Better Way Bar products and subscriptions.
*We will always make every effort to honour all promotions for the period in which they are advertised. However, we reserve the right to withdraw any promotion earlier than advertised, and without notice in the event that a product or service featured in the promotion is subject to unprecedented demand and becomes sold out
ONLINE & IN STORE
Easter Early Order Offer
Basket total must reach one of the three stated spend thresholds for the relevant offer to apply. Offer ends 23:59 on Sunday 3rd March 2024. Enter unique offer code at online checkout or present barcode at the till point in store. Offer only available to be redeemed in UK and ROI Hotel Chocolat locations and online at hotelchocolat.com. One use per customer. Offer not available to be redeemed in Gibraltar, Jersey, Guernsey, Outlet or Concession stores. Offer not available to use in conjunction with cashback offers or combined with any other offer codes. Exclusions to this offer apply, including to the following products and offers: Velvetiser, Better Way Bar products, Hotel Chocolat Subscriptions, Sale items, Gift Cards, eGift Cards, Special collections and Gift Subscriptions. Hotel Chocolat reserve the right to retract this offer at any time.
VIP.ME member price on the Velvetiser
From 6th December 2022, VIP.ME members can purchase The Velvetiser™ for the member only price of £69.95 / €80.00. Only available with a valid VIP.ME membership. New price only available on the Velvetiser including sharer kits and starter kits. Benefit not redeemable in conjunction or combined with any other offer, discount, promotion or subscription. Subject to availability and while stocks last. No alternative or cashback alternative. Benefit available to be redeemed in UK and ROI Hotel Chocolat stores, online at hotelchocolat.com or via the Hotel Chocolat app when logged in as a VIP.ME member. Benefit not redeemable in Concession stores, Jersey or Guernsey. Velvetiser purchases via Hotelchocolat.com will include free standard UK delivery. Hotel Chocolat have the right to amend or retract the benefit at any time. Full terms and conditions available at hotelchocolat.com/terms-and-conditions
Velvetiser Warranty Registration - Free Biscuits
To receive your free biscuits you must be opted into marketing comms. You will be issued a voucher code which will be sent directly to your email address. The offer is valid for 30 days from date of email issue. One redemption per voucher only. Redeemable online at www.hotelchocolat.com and in UK and ROI stores. Subject to store availability. Product must be added to basket, then voucher code applied at checkout in order to be redeemed. Delivery charges apply when purchased online. Valid against full price 10 pack dunking biscuits (503945) only. Not transferrable to any other product. No cash alternative. Offer cannot be used in conjunction with any other offer. Cannot be used in the same transaction as a Machine and Refill purchase. Hotel Chocolat have the right to retract this offer at any time.
Any offers promoted via our partners, such as affiliates or wholesale and others, are subjected to their specific terms & conditions, which are displayed alongside the offer they are currently promoting. In order to redeem the offer you will be submitting to the partner specific terms & conditions. Partner offers may not be applied to the purchase of Gift Cards, eGift Cards, gift experiences, event bookings or Tasting Club membership benefits unless it’s specified in otherwise in partner terms & conditions.
VIP.ME Exclusive Rabot Hotel, Saint Lucia Offer
VIP.ME offer valid only on bookings by Hotel Chocolat VIP.ME members. 30% discount applies to accommodation only. The complimentary immersive Chocolate experience is for a maximum of two people worth $238 USD. $200 USD hotel credit is per room, when you stay a minimum of three nights. $200 USD credit can be applied to food & beverages, the spa, and experiences at Rabot Hotel. It cannot be exchanged for cash or an alternative. Excludes stays between 19th December - 5th January. Hotel Chocolat have the right to amend or retract the offer at any time. Prices include VAT, breakfast, internet and parking. All reservations must be guaranteed with a deposit of three nights stay including tax at the time of booking. Non-guaranteed reservations are not accepted. Free cancellation up to 7:00AM 21 days before arrival. Reservations must be cancelled or modified 21 days prior to arrival latest at 7:00AM to avoid a fee of three nights stay including tax. No-show fee is three nights stay including tax.
One Taste Offer – Hot Chocolat for £2
No purchase necessary. Valid on regular hot chocolat’s only. Please take your voucher with you to one of our cafe stores to redeem offer. No cash alternative.
One Taste Offer – Selector for £3
No purchase necessary. Please take your voucher with you to one of our stores to redeem offer. No cash alternative.
Ice Cream for £2
Offer cannot be used in conjunction with any other offer. Offer available on Ice Cream in a tub or cone. Please take your voucher with you to one of our stores serving Ice Cream to redeem the offer.
10% off on full priced items. Offer cannot be used in conjunction with any other offer.
Additional VIP Terms and Conditions Applying to 20% off Café Drinks, Ice Creams and Lollies
- Existing and new Members (even those that have joined the same day) of the VIP.ME Rewards Scheme (“Members”) shall be entitled to 20% off the marked price of all Café drinks, Ice cream, Sundaes and Ice Lollies (the “Price Reduction”) from all stores that sell these items.
- This Price Reduction cannot be used in conjunction with other offers and is exclusively available to Members. The Reduction may be used only for one purchase transaction. The number of purchase transactions each day is not limited.
- Members must have a valid VIP.ME card to obtain the Price Reduction.
- The terms and conditions applying to the VIP.ME Rewards Scheme shall apply to these Additional VIP Terms and Conditions.
- Hotel Chocolat reserves the right to change these Additional VIP Terms and Conditions at any time.
- Subject to store availability.
- Offer not available on retail drinks or alcohol.
- Hotel Chocolat have the right to retract this offer at any time.