Promotions Terms & Conditions
Hotel Chocolat Promotion Terms & Conditions
*All promotions and offers online and in store cannot be used in conjunction with any other offer unless otherwise stated. Promotions exclude gift cards, sale items, and subscriptions.
*We will always make every effort to honour all promotions for the period in which they are advertised. However, we reserve the right to withdraw any promotion earlier than advertised, and without notice in the event that a product or service featured in the promotion is subject to unprecedented demand and becomes sold out
ONLINE & IN STORE
VIP.ME member price on the Velvetiser
From 6th December 2022, VIP.ME members can purchase The Velvetiser™ for the member only price of £69.95 / €80.00. Only available with a valid VIP.ME membership. New price only available on the Velvetiser including sharer kits and starter kits. Benefit not redeemable in conjunction or combined with any other offer, discount, promotion or subscription. Subject to availability and while stocks last. No alternative or cashback alternative. Benefit available to be redeemed in UK and ROI Hotel Chocolat stores, online at hotelchocolat.com or via the Hotel Chocolat app when logged in as a VIP.ME member. Benefit not redeemable in Concession stores, Jersey or Guernsey. Velvetiser purchases via Hotelchocolat.com will include free standard UK delivery. Hotel Chocolat have the right to amend or retract the benefit at any time. Full terms and conditions available at hotelchocolat.com/terms-and-conditions.
Free UK Standard DeliveryOffer ends 9th July. £40 minimum spend, subject to availability. Available on hotelchocolat.com and on the Hotel Chocolat app. Use code CHOC40 at checkout. Cannot be used in conjunction with any other offers. Hotel Chocolat have the right to amend or retract an offer at any time. No alternative available.
St Lucia Trip
Trip to be taken within 1 year of receiving the prize. To be booked between 1st June and 30th October subject to hotel availability. Offer is available to you and one other guest only. Over 18’s only. Both guests must have a valid passport with at least 6 months remaining before expiry, and be eligible to travel outside of the UK. Winners are responsible for any Visa requirements if required. Hotel stay will include transfers to and from St Lucia airport, bed and breakfast for 5 nights only, and 1 Project Chocolat experience for the two guests. Additional food, drinks and experiences are excluded. Flights must be economy class and direct from the UK only. Connecting flights and transfers to and from the UK airport are not included. Winners are responsible for their own travel insurance. You must be over the age of 18 and living in the UK. Prize draw will take place once annually following warranty registrations between qualifying period of 1st January – 31st December. Winners will be contacted via email within these two weeks. One registration per UK Velvetiser purchase allowed. One registration equals one entry into the prize draw only. Hotel Chocolat have the right at any time and for any or no reason to cancel the prize draw or to amend or retract any offers, rewards and discounts.
Velvetiser Warranty Registration - Free Biscuits
To receive your free biscuits you must be opted into marketing comms. You will be issued a voucher code which will be sent directly to your email address. The offer is valid for 30 days from date of email issue. One redemption per voucher only. Redeemable online at www.hotelchocolat.com and in UK and ROI stores. Subject to store availability. Product must be added to basket, then voucher code applied at checkout in order to be redeemed. Delivery charges apply when purchased online. Valid against full price 10 pack dunking biscuits (503945) only. Not transferrable to any other product. No cash alternative. Offer cannot be used in conjunction with any other offer. Cannot be used in the same transaction as a Machine and Refill purchase. Hotel Chocolat have the right to retract this offer at any time.
Any offers promoted via our partners, such as affiliates or wholesale and others, are subjected to their specific terms & conditions, which are displayed alongside the offer they are currently promoting. In order to redeem the offer you will be submitting to the partner specific terms & conditions. Partner offers may not be applied to the purchase of Gift Cards, eGift Cards, gift experiences, event bookings or Tasting Club membership benefits unless it’s specified in otherwise in partner terms & conditions.
VIP.ME Exclusive Rabot Hotel, Saint Lucia Offer
VIP.ME offer valid only on bookings by Hotel Chocolat VIP.ME members. 15% discount applies to accommodation only. The complimentary immersive Chocolate experience is for a maximum of two people worth $238 USD. $200 USD hotel credit is per room, when you stay a minimum of three nights. $200 USD credit can be applied to food & beverages, the spa, and experiences at Rabot Hotel. It cannot be exchanged for cash or an alternative. Excludes stays between 19th December - 5th January. Hotel Chocolat have the right to amend or retract the offer at any time. Prices include VAT, breakfast, internet and parking. All reservations must be guaranteed with a deposit of three nights stay including tax at the time of booking. Non-guaranteed reservations are not accepted. Free cancellation up to 7:00AM 21 days before arrival. Reservations must be cancelled or modified 21 days prior to arrival latest at 7:00AM to avoid a fee of three nights stay including tax. No-show fee is three nights stay including tax.
Peel to RevealInstant win activity running from Monday 10th July – Sunday 16th July (inc). Participating guests have a 1 in 3 chance of winning a chocolate prize that is redeemable immediately. To qualify for game participation, VIP.ME member must be making a purchase in store. Eligibility to play is not available on café or ice cream purchases. Guests must show their VIP.ME membership card (either physical or digital) to receive a gamecard. Prizes must be redeemed in store only. One prize per VIP.ME member. All prizes must be redeemed by 16th July 2023. Proof of VIP.ME membership must be given with your purchase to qualify to play. Any prizes won must be in addition to your qualifying purchase. Proof of VIP.ME membership must be given with your purchase to qualify to play. Prizes are subject to store availability and while stock lasts. Prizes cannot be redeemed in Outlets. Hotel Chocolat have the right to amend or retract at any time. One gamecard per VIP.ME member.
One Taste Offer – Hot Chocolat for £2
No purchase necessary. Valid on regular hot chocolat’s only. Please take your voucher with you to one of our cafe stores to redeem offer. No cash alternative.
One Taste Offer – Selector for £3
No purchase necessary. Please take your voucher with you to one of our stores to redeem offer. No cash alternative.
Ice Cream for £2
Offer cannot be used in conjunction with any other offer. Offer available on Ice Cream in a tub or cone. Please take your voucher with you to one of our stores serving Ice Cream to redeem the offer.
10% off on full priced items. Offer cannot be used in conjunction with any other offer.
Additional VIP Terms and Conditions Applying to 20% off Café Drinks, Ice Creams and Lollies
- Existing and new Members (even those that have joined the same day) of the VIP.ME Rewards Scheme (“Members”) shall be entitled to 20% off the marked price of all Café drinks, Ice cream, Sundaes and Ice Lollies (the “Price Reduction”) from all stores that sell these items.
- This Price Reduction cannot be used in conjunction with other offers and is exclusively available to Members. The Reduction may be used only for one purchase transaction. The number of purchase transactions each day is not limited.
- Members must have a valid VIP.ME card to obtain the Price Reduction.
- The terms and conditions applying to the VIP.ME Rewards Scheme shall apply to these Additional VIP Terms and Conditions.
- Hotel Chocolat reserves the right to change these Additional VIP Terms and Conditions at any time.
- Subject to store availability.
- Offer not available on retail drinks or alcohol.
- Hotel Chocolat have the right to retract this offer at any time.