Promotions Terms & Conditions

Hotel Chocolat

 

Hotel Chocolat Promotion Terms & Conditions

 

 

We are doing our absolute best to get your deliveries into your home for the time you want them. We accept all orders from March 31st 2020 on the basis we will make best endeavours to meet the delivery within the timescale indicated in the checkout basket but cannot issue any refunds due to later delivery during the current circumstances. Once we are through this, we will reinstate our usual delivery promise.

 

*All promotions and offers online and in store cannot be used in conjunction with any other offer unless otherwise stated. Promotions exclude gift cards, sale items, subscriptions and the Velvetiser.

*We will always make every effort to honour all promotions for the period in which they are advertised. However, we reserve the right to withdraw any promotion earlier than advertised, and without notice in the event that a product or service featured in the promotion is subject to unprecedented demand and becomes sold out

 

ONLINE

Velvetiser

No discount* or discount codes can be given, or applied to a purchase of Velvetiser unless otherwise stated. Applies to mail order and in-store purchases.

*Except for Tasting Club Subscribers with a valid Membership Card, entitled to 5% discount off the full price cost of a Velvetiser.

 

Our Partners

Any offers promoted via our partners, such as affiliates or wholesale and others, are subjected to their specific terms & conditions, which are displayed alongside the offer they are currently promoting. In order to redeem the offer you will be submitting to the partner specific terms & conditions. Partner offers may not be applied to the purchase of Gift Cards, eGift Cards, gift experiences, event bookings or Tasting Club membership benefits unless it’s specified in otherwise in partner terms & conditions.

 

 

IN STORE

 

NHS and Blue Light

Ts&Cs Offer ends 23:59 on Thursday 30th April 2020. Eligible to Blue Light Card holders and NHS Staff only. Present Blue Light Card or NHS Staff ID at the till point in store to redeem discount. Offer only available to be redeemed in UK Hotel Chocolat Retail and Drinks & Ices locations. Offer not available to be redeemed Online, in ROI, Concessions, Jersey, Guernsey or Gibraltar stores. Offer available on full price products only. Offer not available to use in conjunction with cashback offers or combined with any other offer codes or discounts. Exclusions apply including The Velvetiser, Hotel Chocolat Subscriptions, Children’s Chocolate Workshops, Chocolate Lock Ins, Sale items, Gift Cards, eGift Cards, Tasting Club Subscriptions, Special collections and Gift Subscriptions. Products already discounted for the customer may be purchased at the advertised reduced price or the original selling price with NHS/ Blue Light discount applied, whichever is lower.

 

One Taste Offer – Hot Chocolat for £2

No purchase necessary. Valid on regular hot chocolat’s only. Please take your voucher with you to one of our cafe stores to redeem offer. No cash alternative.

 

One Taste Offer – Selector for £2

No purchase necessary. Please take your voucher with you to one of our stores to redeem offer. No cash alternative.

 

Ice Cream for £2

Offer cannot be used in conjunction with any other offer. Offer available on Ice Cream in a tub or cone. Please take your voucher with you to one of our stores serving Ice Cream to redeem the offer.

 

10% Bounceback

10% off on full priced items. Offer cannot be used in conjunction with any other offer.

 

Velvetiser

No discount* or discount codes can be given, or applied to a purchase of Velvetiser. Applies to mail order and in-store purchases.

*Except for Tasting Club Subscribers with a valid Membership Card, entitled to 5% discount off the full price cost of a Velvetiser.

 

Additional VIP Terms and Conditions Applying to 10% off Café Drinks, Ice Creams and Lollies

1. Existing and new Members (even those that have joined the same day) of the VIP ME Rewards Scheme (“Members”) shall be entitled to 10% off the marked price of all Café drinks, Ice cream, Sundaes and Ice Lollies (the “Price Reduction”) from all stores that sell these items.

2. This Price Reduction cannot be used in conjunction with other offers and is exclusively available to Members. The Reduction may be used only for one purchase transaction. The number of purchase transactions each day is not limited.

3. Members must have a valid VIP ME card to obtain the Price Reduction.

4. The terms and conditions applying to the VIP ME Rewards Scheme shall apply to these Additional VIP Terms and Conditions.

5. Hotel Chocolat reserves the right to change these Additional VIP Terms and Conditions at any time.

6. Subject to store availability.

7. Offer not available on retail drinks or alcohol.

8. Hotel Chocolat have the right to retract this offer at any time.

 

DESIGN A CHOCOLATE CHARACTER TERMS AND CONDITIONS

1. This competition will be promoted by Hotel Chocolat Limited referred to in these conditions as “HC”.

2. HC’s decision or the decision of any person or persons nominated by HC relating to the winner of this competition, the use or non-use of any design submissions is final and no correspondence shall be entered into regarding the submission of designs or the result of the competition.

3. Design submissions can be sent to the nominated email inbox between 1st June 2020 and midnight on 31st July 2020.

4. No purchase is necessary.

5. Design submissions are welcome from anyone, of all ages

6.. The winner of the competition shall be entitled to visit the HC’s Chocolate Inventing Room with a friend to make chocolates with a HC chocolatier. The visit must only take place after all restrictions relating to Covid-19 are lifted. Any winner under 16 must be accompanied by an adult. The cost of travel is not included and there is no substitute prize.

7. Anyone submitting a design expressly:

7.1 agrees to their design being publicised on the website and on any marketing material promoting HC; and 7.2 gives all necessary consents to HC to use any personal data provided in connection with their design submission for all marketing purposes related to this design activity .

8. In respect of all designs submitted, HC at its sole discretion has the absolute and unconditional right to:

8.1. use any of the designs in whole or in part for any use whatsoever;

8.2. make any changes it wishes to any design for any reason;

8.3. not to use the design.

9. To the extend permissible by law:

9.1. any copyright or other intellectual property right in every design submission are assigned unconditionally to HC and every creator of the designs waives his or her moral rights in respect of every design submission; and/or

9.2. HC is unconditionally and irrevocably granted a worldwide, royalty free license for the duration of any copyright or other intellectual property right to use the design for any reason whatsoever and every creator of a design submission waives his or her moral rights in respect of every design submission.

10. HC shall not have any responsibility or liability for ineligible designs or designs made with fraudulent intent and HC shall further have no liability for delayed, corrupted or lost submissions. Generally, HC excludes all liability, so far as is permitted by law, which may arise directly or indirectly in connection with this activity.

11. HC reserves the right to cancel this Competition at any stage.

12. This Competition, the design activity generally and all matters connected with it are subject to English law and any dispute related or connected to the activity is subject to the exclusive jurisdiction of the English courts.