Promotions Terms & Conditions
Hotel Chocolat Promotion Terms & Conditions
*All promotions and offers online and in store cannot be used in conjunction with any other offer unless otherwise stated. Promotions exclude gift cards, sale items, Better Way Bar products and subscriptions.
*We will always make every effort to honour all promotions for the period in which they are advertised. However, we reserve the right to withdraw any promotion earlier than advertised, and without notice in the event that a product or service featured in the promotion is subject to unprecedented demand and becomes sold out
ONLINE & IN STORE
VIP.ME member price on the Velvetiser
From 6th December 2022, VIP.ME members can purchase The Velvetiser™ for the member only price of £69.95 / €80.00. Only available with a valid VIP.ME membership. New price only available on the Velvetiser including sharer kits and starter kits. Benefit not redeemable in conjunction or combined with any other offer, discount, promotion or subscription. Subject to availability and while stocks last. No alternative or cashback alternative. Benefit available to be redeemed in UK and ROI Hotel Chocolat stores, online at hotelchocolat.com or via the Hotel Chocolat app when logged in as a VIP.ME member. Benefit not redeemable in Concession stores, Jersey or Guernsey. Velvetiser purchases via Hotelchocolat.com will include free standard UK delivery. Hotel Chocolat have the right to amend or retract the benefit at any time. Full terms and conditions available at hotelchocolat.com/terms-and-conditions
ONLINE
World Chocolate Day 2024 – Competition.
How to enter: From email: click to enter the competition directly from the email link. From website: Complete form on the website page here.
Dates: Competition live from 6th – 14th July 23:59. Winners: There will be x10 winners, who will be selected randomly. Winners will be contacted w/c 15th July. Prize details: The prize for each winner is collection of Batons worth over £100. The prize will be made up of: 1 x The Mellow Baton Library, 1 x 100% Batons, 1 x 70% Batons, 1 x 85% Batons, 1 x 65% Supermilk Batons, 1 x 45% Nutmilk Batons, 1 x 40% Milk Batons, 1 x Peanut Butter Batons , 1 x Raspberry White Batons, 1 x Mint Batons, 1 x Orange Wafer Batons. No cash alternative for the competition prize. Hotel Chocolat reserves the right to cancel this competition at any stage or to change the prize for one of similar value should it be reasonably necessary to do so. Entries must be 18 and over, and have a UK mailing address.
Social Media Terms and conditions:
Competition live from 10am on Sunday 7th July 2024 until Sunday 14th July at 10pm. How to enter:
Instagram:1. Head to Hotel Chocolat on Instagram 2. Simply comment on the competition post, and let us know if you are a Eat the whole Baton’, or ‘Share with someone else’? type of person. X: 3. Head to Hotel Chocolat on X. 4. Reply to our competition post with a GIF that represents how chocolate makes you feel.
Facebook: 1. Head to Hotel Chocolat on Facebook. 2. Find the competition post, and enter via the link to complete the competition form. 3. Complete the form, and submit
Winners: 5 winners will be selected at random from X platform. Winners will be contacted via DM by Hotel Chocolat w/c 15th July. 5 winners will be selected at random from Instagram. Winners will be contacted via DM by Hotel Chocolat w/c 15th July.
Velvetiser Warranty Registration - Free Biscuits
To receive your free biscuits you must be opted into marketing comms. You will be issued a voucher code which will be sent directly to your email address. The offer is valid for 30 days from date of email issue. One redemption per voucher only. Redeemable online at www.hotelchocolat.com and in UK and ROI stores. Subject to store availability. Product must be added to basket, then voucher code applied at checkout in order to be redeemed. Delivery charges apply when purchased online. Valid against full price 10 pack dunking biscuits (503945) only. Not transferrable to any other product. No cash alternative. Offer cannot be used in conjunction with any other offer. Cannot be used in the same transaction as a Machine and Refill purchase. Hotel Chocolat have the right to retract this offer at any time.
Our Partners
Any offers promoted via our partners, such as affiliates or wholesale and others, are subjected to their specific terms & conditions, which are displayed alongside the offer they are currently promoting. In order to redeem the offer you will be submitting to the partner specific terms & conditions. Partner offers may not be applied to the purchase of Gift Cards, eGift Cards, gift experiences, event bookings or Tasting Club membership benefits unless it’s specified in otherwise in partner terms & conditions.
VIP.ME Exclusive Rabot Hotel, Saint Lucia Offer
VIP.ME offer valid only on bookings by Hotel Chocolat VIP.ME members. 30% discount applies to accommodation only. The complimentary immersive Chocolate experience is for a maximum of two people worth $238 USD. $200 USD hotel credit is per room, when you stay a minimum of three nights. $200 USD credit can be applied to food & beverages, the spa, and experiences at Rabot Hotel. It cannot be exchanged for cash or an alternative. Excludes stays between 19th December - 5th January. Hotel Chocolat have the right to amend or retract the offer at any time. Prices include VAT, breakfast, internet and parking. All reservations must be guaranteed with a deposit of three nights stay including tax at the time of booking. Non-guaranteed reservations are not accepted. Free cancellation up to 7:00AM 21 days before arrival. Reservations must be cancelled or modified 21 days prior to arrival latest at 7:00AM to avoid a fee of three nights stay including tax. No-show fee is three nights stay including tax.
IN STORE
VIP.ME Peel to Reveal Activity
From 3rd - 9th June 2024 VIP.ME members can participate in the VIP.ME Peel to Reveal activity where they will have a chance to win a Selector when making any purchase – including café items - and scanning their VIP.ME membership card. Winners can choose from the following available Selector options: Florentine Isabelle, Raspberry Smoothie, Mousse au Chocolat, Caramel Cheesecake, Simple Dark Chocolate Truffles, Pink Champagne Truffles, Raspberry Nutmilk Ganache. Outlet customers can choose from the following available selector options: Peanut Butter, Strawberry Cheesecake, Simple Milk Selector, Trillionaire's Shortbread, Peppermint Selector, Pink Champagne Truffles, Raspberry Nutmilk Ganache. This offer is only available with a valid VIP.ME membership. Gamecards are limited to 1 per VIP.ME member, while stocks last. Prize not redeemable in conjunction or combined with any other offer, discount, promotion or subscription. Subject to availability and while stocks last. No alternative or cashback alternative. Prize available to be redeemed in UK and ROI Hotel Chocolat store of original transaction. Prize not redeemable in Concession stores, Jersey or Guernsey. Any depictions of prizes in promotional material supporting this activity are not representative of the available prizes. Hotel Chocolat have the right to amend or retract the benefit at any time. Full terms and conditions available at hotelchocolat.com/terms-and-conditions.
Additional VIP Terms & Conditions Exclusive Café Reward
VIP.ME members shall receive a discount off the marked price of selected Café items including hot drinks, Ice creams and Sundaes. The discount amount or percentage may vary. VIP.ME members must present their membership card (either physical or in app) to obtain the discount benefit. All other VIP.ME terms apply. Subject to store availability. Offer not available on retail drinks or alcohol. Hotel Chocolat have the right to amend or retract this offer at any time.