Promotions Terms & Conditions

Hotel Chocolat

 

Hotel Chocolat Promotion Terms & Conditions

 

*All promotions and offers online and in store cannot be used in conjunction with any other offer unless otherwise stated. Promotions exclude gift cards, sale items, subscriptions and the Velvetiser.

*We will always make every effort to honour all promotions for the period in which they are advertised. However, we reserve the right to withdraw any promotion earlier than advertised, and without notice in the event that a product or service featured in the promotion is subject to unprecedented demand and becomes sold out

 

 

ONLINE & IN STORE

 

Black Friday Podster Offer

Offer is buy a Podster for £49.95/ €59.95 saving £100/€100. Offer ends at 23:59 on Wednesday 30 November 2022. Offer only available to be redeemed in UK and ROI Hotel Chocolat stores, outlet locations and online at hotelchocolat.com, whilst stocks last. Discount will be automatically applied at checkout, no code or barcode required. Offer not available to be redeemed in Concession stores, Guernsey and Jersey. Offer not available to use in conjunction with cashback offers. Additional offer codes or discounts not redeemable against this Podster offer. Hotel Chocolat have the right to retract this offer at any time.

 

 

Christmas Shopping Event

Offer is 15% off basket total when spending over £30/€30. Offer ends at 23:59 on Wednesday 30 November 2022. Offer only available to be redeemed in UK and ROI Hotel Chocolat stores and online at hotelchocolat.com, whilst stocks last. Must enter an offer code at online checkout. Offer not available to be redeemed in Outlet, Concession stores, Guernsey and Jersey. Offer not available to use in conjunction with cashback offers or combined with any other offer codes. Exclusions apply including the Podster, Hotel Chocolat Subscriptions, Children’s Chocolate Workshops, Chocolate Lock Ins, Sale items, Gift Cards, eGift Cards and Special collections. Hotel Chocolat have the right to retract this offer at any time.

 

 

VIP.ME Advent Calendar

Valid from Friday 18th November until 11:59 on Sunday 20th November 2022. VIP.ME members are entitled to receive the following offers: Mix and match any two Milk, Caramel, Dark, White or Vegan Advent calendars for £20 (standard price £13 each) and / or purchase The Everything Advent Calendar for £22 (standard price £27.50). Offer applicable to specified products only and while stocks last. To redeem the offer online, customers must be logged in as a VIP.ME member and enter the code VIPMEADVENT at the checkout. To redeem the offer in store, customers must present their VIP.ME card or app for the offer to be applied. Offer only available to be redeemed in UK and ROI Hotel Chocolat locations, online at hotelchocolat.com and on the Hotel Chocolat app. Offer not available to be redeemed in Jersey, Guernsey, Gibraltar, Outlet or Concessions stores. Offer not available to use in conjunction with cashback offers or combined with any other offer codes. Hotel Chocolat have the right to amend or retract this offer at any time.

 

 

ONLINE

 

20% off the Grand Advent Calendar

Offer available from Sunday 13th November 2022 until Wednesday 23rd November 2022. Enter the unique offer code at online checkout. Offer only available to be redeemed online at hotelchocolat.com. Valid for one order only and against the purchase of The Grand Advent Calendar(s) only. Offer entitles the customer to 20% off The Grand Advent Calendar(s) and saving based on £75.00 RRP. Offer not available to use in conjunction with cashback offers or combined with any other discounts or offer codes.

 

Home Barista Rewards

  1. A Home Barista reward with a value of £15 will be issued following the dispatch of every 10th qualifying subscription unit.
  2. Home Barista Rewards are valid for UK only subscribers.
  3. No cash alternative will be offered for rewards.
  4. A qualifying subscription unit is any one or a combination of the following: one single-serve drinking chocolate sachet box; 2 x 250g drinking chocolate pouches; 1 x 60 pod box of coffee refills; 4 x 225g coffee bean bags.
  5. Where a customer has more than one drinking chocolate and/or coffee subscriptions, all subscriptions orders will be counted towards the reward.
  6. If additional drinking chocolate and/or coffee products are added to a subscription order, these items will be included in count towards the reward. (Excluding 10pk coffee pods / single225g coffee bean bags / single 250g drinking chocolate pouches)
  7. Rewards will be issued via email within 7 days of the tenth qualifying unit order being dispatched.
  8. Rewards are valid for 30 days from the date of issue.
  9. Rewards are redeemable online at Hotelchocolat.com or in-app only.
  10. Reward cannot be redeemed in retail stores, through franchises, concessions or wholesale partners.
  11. The minimum purchase value of a transaction where a reward is to be redeemed is £15.01.
  12. Customers must include an additional payment method for the remaining amount of the transaction value.
  13. Rewards are not transferrable and cannot be used in conjunction with any other offer.
  14. Customers who cancel their subscription will forfeit any remaining unit counts towards their reward.
  15. Customers have a 14-day grace period following a subscription cancellation to re-subscribe and retain their current reward count.
  16. Hotel Chocolat reserve the right to change the value of rewards or to retract the of the reward scheme at any time.

 

St Lucia Trip

Trip to be taken within 1 year of receiving the prize. To be booked between 1st June and 30th October subject to hotel availability. Offer is available to you and one other guest only. Over 18’s only. Both guests must have a valid passport with at least 6 months remaining before expiry, and be eligible to travel outside of the UK. Winners are responsible for any Visa requirements if required. Hotel stay will include transfers to and from St Lucia airport, bed and breakfast for 5 nights only, and 1 Project Chocolat experience for the two guests. Additional food, drinks and experiences are excluded. Flights must be economy class and direct from the UK only. Connecting flights and transfers to and from the UK airport are not included. Winners are responsible for their own travel insurance. You must be over the age of 18 and living in the UK. Entries between 1st December and the following 31st May will be entered into the following June draw. Entries between 1st June and 30th November of the same year will be entered into the following December draw. Prize draws will take place within the last two weeks of the prize draw months of June and December. Winners will be contacted via email within these two weeks. One registration per UK Velvetiser and/or Podster purchase allowed. One registration equals one entry into the prize draw only.

 

Velvetiser & Podster Warranty Registration - Free Biscuits

To receive your free biscuits you must be opted into marketing comms. You will be issued a voucher code which will be sent directly to your email address. The offer is valid for 30 days from date of email issue. One redemption per voucher only. Redeemable online at www.hotelchocolat.com and in UK and ROI stores. Subject to store availability. Product must be added to basket, then voucher code applied at checkout in order to be redeemed. Delivery charges apply when purchased online. Valid against full price 10 pack dunking biscuits (503945) only. Not transferrable to any other product. No cash alternative. Offer cannot be used in conjunction with any other offer. Cannot be used in the same transaction as a Machine and Refill purchase. Hotel Chocolat have the right to retract this offer at any time.

 

Our Partners

Any offers promoted via our partners, such as affiliates or wholesale and others, are subjected to their specific terms & conditions, which are displayed alongside the offer they are currently promoting. In order to redeem the offer you will be submitting to the partner specific terms & conditions. Partner offers may not be applied to the purchase of Gift Cards, eGift Cards, gift experiences, event bookings or Tasting Club membership benefits unless it’s specified in otherwise in partner terms & conditions.

 

9% & 5% Off Overlays

Offer is only available to selected customer groups online at hotelchocolat.com This offer is subject to end at any given time in accordance to stock levels and entirely at the discretion of Hotel Chocolat. Offer not available to be redeemed in Outlet or Concessions stores. This offer may also not be used with offers or purchases involving The Podster, Hotel Chocolat Subscriptions, Children’s Chocolate Workshops, Chocolate Lock Ins, Sale items, Gift Cards, eGift Cards, Special collections and Gift Subscriptions. Offer is subject to full terms and conditions at www.hotelchocolat.com/uk/help/terms-and-conditions.html

 

 

IN STORE

 

All Bar One staff discount - 10% off in-store

Offer ends 23:59 on Saturday 31st December. Present barcode at the till point in store, offer available in-store only. Offer only available to be redeemed in UK. Valid for one order only and against all HC and cafe products. Offer entitles the customer to 10% off. Offer cannot be redeemed in Outlet or Concessions stores. Offer cannot be used in conjunction with cashback offers or combined with any other discounts, offer codes or BBE discounts. This offer is not valid in Jersey, Guernsey, and Gibraltar stores.

 

One Taste Offer – Hot Chocolat for £2

No purchase necessary. Valid on regular hot chocolat’s only. Please take your voucher with you to one of our cafe stores to redeem offer. No cash alternative.

 

One Taste Offer – Selector for £3

No purchase necessary. Please take your voucher with you to one of our stores to redeem offer. No cash alternative.

 

Ice Cream for £2

Offer cannot be used in conjunction with any other offer. Offer available on Ice Cream in a tub or cone. Please take your voucher with you to one of our stores serving Ice Cream to redeem the offer.

 

10% Bounceback

10% off on full priced items. Offer cannot be used in conjunction with any other offer.

 

Additional VIP Terms and Conditions Applying to 20% off Café Drinks, Ice Creams and Lollies

  1. Existing and new Members (even those that have joined the same day) of the VIP.ME Rewards Scheme (“Members”) shall be entitled to 20% off the marked price of all Café drinks, Ice cream, Sundaes and Ice Lollies (the “Price Reduction”) from all stores that sell these items.
  2. This Price Reduction cannot be used in conjunction with other offers and is exclusively available to Members. The Reduction may be used only for one purchase transaction. The number of purchase transactions each day is not limited.
  3. Members must have a valid VIP.ME card to obtain the Price Reduction.
  4. The terms and conditions applying to the VIP.ME Rewards Scheme shall apply to these Additional VIP Terms and Conditions.
  5. Hotel Chocolat reserves the right to change these Additional VIP Terms and Conditions at any time.
  6. Subject to store availability.
  7. Offer not available on retail drinks or alcohol.
  8. Hotel Chocolat have the right to retract this offer at any time.