Promotions Terms & Conditions

Hotel Chocolat

 

Hotel Chocolat Promotion Terms & Conditions

 

 

We are doing our absolute best to get your deliveries into your home for the time you want them. We accept all orders from March 31st 2020 on the basis we will make best endeavours to meet the delivery within the timescale indicated in the checkout basket but cannot issue any refunds due to later delivery during the current circumstances. Once we are through this, we will reinstate our usual delivery promise.

 

*All promotions and offers online and in store cannot be used in conjunction with any other offer unless otherwise stated. Promotions exclude gift cards, sale items, subscriptions and the Velvetiser.

*We will always make every effort to honour all promotions for the period in which they are advertised. However, we reserve the right to withdraw any promotion earlier than advertised, and without notice in the event that a product or service featured in the promotion is subject to unprecedented demand and becomes sold out

 

ONLINE

Velvetiser

No discount* or discount codes can be given, or applied to a purchase of Velvetiser unless otherwise stated. Applies to mail order and in-store purchases.

*Except for Tasting Club Subscribers with a valid Membership Card, entitled to 5% discount off the full price cost of a Velvetiser.

 

Our Partners

Any offers promoted via our partners, such as affiliates or wholesale and others, are subjected to their specific terms & conditions, which are displayed alongside the offer they are currently promoting. In order to redeem the offer you will be submitting to the partner specific terms & conditions. Partner offers may not be applied to the purchase of Gift Cards, eGift Cards, gift experiences, event bookings or Tasting Club membership benefits unless it’s specified in otherwise in partner terms & conditions.

 

£20 off Velvetiser

Basket must include a minimum of one Velvetiser for the offer to apply. Offer ends 23:59 on 5th April 2020. Enter offer code at online checkout. Offer only available to be redeemed online at hotelchocolat.com. Offer not available to use in conjunction with cashback offers or in combined with any other promotions. Offer limited to one use per person.

 

 

IN STORE

 

NHS and Blue Light

Ts&Cs Offer ends 23:59 on Thursday 30th April 2020. Eligible to Blue Light Card holders and NHS Staff only. Present Blue Light Card or NHS Staff ID at the till point in store to redeem discount. Offer only available to be redeemed in UK Hotel Chocolat Retail and Drinks & Ices locations. Offer not available to be redeemed Online, in ROI, Concessions, Jersey, Guernsey or Gibraltar stores. Offer available on full price products only. Offer not available to use in conjunction with cashback offers or combined with any other offer codes or discounts. Exclusions apply including The Velvetiser, Hotel Chocolat Subscriptions, Children’s Chocolate Workshops, Chocolate Lock Ins, Sale items, Gift Cards, eGift Cards, Tasting Club Subscriptions, Special collections and Gift Subscriptions. Products already discounted for the customer may be purchased at the advertised reduced price or the original selling price with NHS/ Blue Light discount applied, whichever is lower.

 

One Taste Offer – Hot Chocolat for £2

No purchase necessary. Valid on regular hot chocolat’s only. Please take your voucher with you to one of our cafe stores to redeem offer. No cash alternative.

 

One Taste Offer – Selector for £2

No purchase necessary. Please take your voucher with you to one of our stores to redeem offer. No cash alternative.

 

Ice Cream for £2

Offer cannot be used in conjunction with any other offer. Offer available on Ice Cream in a tub or cone. Please take your voucher with you to one of our stores serving Ice Cream to redeem the offer.

 

10% Bounceback

10% off on full priced items. Offer cannot be used in conjunction with any other offer.

 

Velvetiser

No discount* or discount codes can be given, or applied to a purchase of Velvetiser. Applies to mail order and in-store purchases.

*Except for Tasting Club Subscribers with a valid Membership Card, entitled to 5% discount off the full price cost of a Velvetiser.

 

Additional VIP Terms and Conditions Applying to 10% off Café Drinks, Ice Creams and Lollies

1. Existing and new Members (even those that have joined the same day) of the VIP ME Rewards Scheme (“Members”) shall be entitled to 10% off the marked price of all Café drinks, Ice cream, Sundaes and Ice Lollies (the “Price Reduction”) from all stores that sell these items.

2. This Price Reduction cannot be used in conjunction with other offers and is exclusively available to Members. The Reduction may be used only for one purchase transaction. The number of purchase transactions each day is not limited.

3. Members must have a valid VIP ME card to obtain the Price Reduction.

4. The terms and conditions applying to the VIP ME Rewards Scheme shall apply to these Additional VIP Terms and Conditions.

5. Hotel Chocolat reserves the right to change these Additional VIP Terms and Conditions at any time.

6. Subject to store availability.

7. Offer not available on retail drinks or alcohol.

8. Hotel Chocolat have the right to retract this offer at any time.