Promotions Terms & Conditions

Hotel Chocolat

 

Hotel Chocolat Promotion Terms & Conditions

 

 

We are doing our absolute best to get your deliveries into your home for the time you want them. We accept all orders from March 31st 2020 on the basis we will make best endeavours to meet the delivery within the timescale indicated in the checkout basket but cannot issue any refunds due to later delivery during the current circumstances. Once we are through this, we will reinstate our usual delivery promise.

 

*All promotions and offers online and in store cannot be used in conjunction with any other offer unless otherwise stated. Promotions exclude gift cards, sale items, subscriptions and the Velvetiser.

*We will always make every effort to honour all promotions for the period in which they are advertised. However, we reserve the right to withdraw any promotion earlier than advertised, and without notice in the event that a product or service featured in the promotion is subject to unprecedented demand and becomes sold out

 

ONLINE


Nominate your hero competition


Competition open for entries from 8am Monday 6th July until 23.59pm Friday 10th July 2020.

To enter visit hotelchocolat.com/chocday and complete the competition form.

A total of 5 prizes are available. Each consist of: A Velvetiser Starter Kit, Summer Treats and Tipples Collection and a Milk to Caramel Sleekster. No prize or cash alternative. We reserve the right to substitute items for those of the same or greater value.

5 winning entries will be picked and contacted between Monday 13th and Wednesday 15th July 2020.

Hotel Chocolat will contact the competition entry person to obtain delivery details of their nominated Happiness Hero. A valid contact email address or telephone number is required, otherwise the entry will be invalid. Entrants must be aged 18 years and over, with your nominated person also being aged 18 years and over. Hotel Chocolat will deliver each prize to one UK delivery address. The winners will need to give Hotel Chocolat the delivery address of their nominated person and can choose to include a personalised message card with the delivery. Please note that Hotel Chocolat are unable to deliver overseas at this time, this includes Channel Islands.

All entrants give permission for Hotel Chocolat to use their name when announcing the winners publicly (website and social media). Winners will be asked for permission to use their happiness hero story and name in conjunction.

Entrants ticking the ‘permission to share my story’ box give Hotel Chocolat permission to share their nominated Happiness Hero story in future marketing activity. Names will not be shared.

Velvetiser

No discount* or discount codes can be given, or applied to a purchase of Velvetiser unless otherwise stated. Applies to mail order and in-store purchases.

*Except for Tasting Club Subscribers with a valid Membership Card, entitled to 5% discount off the full price cost of a Velvetiser.

 

Our Partners

Any offers promoted via our partners, such as affiliates or wholesale and others, are subjected to their specific terms & conditions, which are displayed alongside the offer they are currently promoting. In order to redeem the offer you will be submitting to the partner specific terms & conditions. Partner offers may not be applied to the purchase of Gift Cards, eGift Cards, gift experiences, event bookings or Tasting Club membership benefits unless it’s specified in otherwise in partner terms & conditions.

 

 

IN STORE

£10 off when you book a table and spend £50 at Rabot 1745 in July

To redeem quote ‘welcome back offer’ when booking online or by phone.

Terms and Conditions: Offer valid for Rabot 1745 restaurant, café and bar only, cannot be redeemed against the purchase of Hotel Chocolat or Rabot Beauty products. Cannot be exchanged for cash in part or full. 1 voucher per transaction. Offer valid for bookings during July only, from 10th July up until and including 31st July 2020. Cannot be used in conjunction with any other offer.

 

One Taste Offer – Hot Chocolat for £2

No purchase necessary. Valid on regular hot chocolat’s only. Please take your voucher with you to one of our cafe stores to redeem offer. No cash alternative.

 

One Taste Offer – Selector for £2

No purchase necessary. Please take your voucher with you to one of our stores to redeem offer. No cash alternative.

 

Ice Cream for £2

Offer cannot be used in conjunction with any other offer. Offer available on Ice Cream in a tub or cone. Please take your voucher with you to one of our stores serving Ice Cream to redeem the offer.

 

10% Bounceback

10% off on full priced items. Offer cannot be used in conjunction with any other offer.

 

Velvetiser

No discount* or discount codes can be given, or applied to a purchase of Velvetiser. Applies to mail order and in-store purchases.

*Except for Tasting Club Subscribers with a valid Membership Card, entitled to 5% discount off the full price cost of a Velvetiser.

 

Additional VIP Terms and Conditions Applying to 10% off Café Drinks, Ice Creams and Lollies

1. Existing and new Members (even those that have joined the same day) of the VIP ME Rewards Scheme (“Members”) shall be entitled to 10% off the marked price of all Café drinks, Ice cream, Sundaes and Ice Lollies (the “Price Reduction”) from all stores that sell these items.

2. This Price Reduction cannot be used in conjunction with other offers and is exclusively available to Members. The Reduction may be used only for one purchase transaction. The number of purchase transactions each day is not limited.

3. Members must have a valid VIP ME card to obtain the Price Reduction.

4. The terms and conditions applying to the VIP ME Rewards Scheme shall apply to these Additional VIP Terms and Conditions.

5. Hotel Chocolat reserves the right to change these Additional VIP Terms and Conditions at any time.

6. Subject to store availability.

7. Offer not available on retail drinks or alcohol.

8. Hotel Chocolat have the right to retract this offer at any time.

 

DESIGN A CHOCOLATE CHARACTER TERMS AND CONDITIONS

1. This competition will be promoted by Hotel Chocolat Limited referred to in these conditions as “HC”.

2. HC’s decision or the decision of any person or persons nominated by HC relating to the winner of this competition, the use or non-use of any design submissions is final and no correspondence shall be entered into regarding the submission of designs or the result of the competition.

3. Design submissions can be sent to the nominated email inbox between 1st June 2020 and midnight on 31st July 2020.

4. No purchase is necessary.

5. Design submissions are welcome from anyone, of all ages

6.. The winner of the competition shall be entitled to visit the HC’s Chocolate Inventing Room with a friend to make chocolates with a HC chocolatier. The visit must only take place after all restrictions relating to Covid-19 are lifted. Any winner under 16 must be accompanied by an adult. The cost of travel is not included and there is no substitute prize.

7. Anyone submitting a design expressly:

7.1 agrees to their design being publicised on the website and on any marketing material promoting HC; and 7.2 gives all necessary consents to HC to use any personal data provided in connection with their design submission for all marketing purposes related to this design activity .

8. In respect of all designs submitted, HC at its sole discretion has the absolute and unconditional right to:

8.1. use any of the designs in whole or in part for any use whatsoever;

8.2. make any changes it wishes to any design for any reason;

8.3. not to use the design.

9. To the extend permissible by law:

9.1. any copyright or other intellectual property right in every design submission are assigned unconditionally to HC and every creator of the designs waives his or her moral rights in respect of every design submission; and/or

9.2. HC is unconditionally and irrevocably granted a worldwide, royalty free license for the duration of any copyright or other intellectual property right to use the design for any reason whatsoever and every creator of a design submission waives his or her moral rights in respect of every design submission.

10. HC shall not have any responsibility or liability for ineligible designs or designs made with fraudulent intent and HC shall further have no liability for delayed, corrupted or lost submissions. Generally, HC excludes all liability, so far as is permitted by law, which may arise directly or indirectly in connection with this activity.

11. HC reserves the right to cancel this Competition at any stage.

12. This Competition, the design activity generally and all matters connected with it are subject to English law and any dispute related or connected to the activity is subject to the exclusive jurisdiction of the English courts.