Guest Reviews

Rabot Hotel, formerly known as Boucan

Reconnecting with nature by way of open-air architecture, sustainable earthy materials and organic, eco-conscious practices is all part of the ethos of our Saint Lucian idyll. And so it was that as of July 2020, we found ourselves unifying under a moniker that captured this spirit.


“Relaxed and ready for refreshment, there was only one place to head: Boucan, the cocoa plantation, restaurant and hotel of British chocolatier Hotel Chocolat. The Boucan restaurant sits on a platform overlooking Petit Piton, with a menu that incorporates cocoa beans in nearly every dish, from the butter and chocolate balsamic reduction served with bread, to roti filled with tangy, cacao nib-infused chicken. There are even chocolate-themed treatments at the 14-room hotel’s spa.”Evening Standard Online


“The first thing that comes to mind when you think of hotels and chocolate is undeniably Hotel Chocolat. Boucan by Hotel Chocolat sits right in the heart of the Rabot Estate in Saint Lucia, surrounded by cocoa groves and lush countryside. Pretty much every dish in the restaurant contains cocoa in one form or another, and there’s a huge array of experiences for guests including chocolate-making classes and tours around the estate.”


I visited nearby Hotel Chocolat for lunch. The property is part of the British chain of chocolate retailers, which was actually called Hotel Chocolat before the Saint Lucia property existed, although the island has a long history of producing cacao. There are only 14 rooms at the luxury hotel, but many who aren’t staying there come to dine at Boucan, the onsite restaurant, or take an immersive class on how to make bean-to-bar chocolate. The highlight of my meal was obviously dessert, the Chocolate Genesis ($18), which includes nine different tastes of different chocolates.” - New York Daily News


Guest Reviews






World Travel Awards 2020

Best Small Caribbean Hotel

World Travel Awards 2020

2021 Experts' Choice Award

World Travel Awards 2020 2021, Traveller Review Awards 9.2 out of 10

World Travel Awards 2020

World Travel Awards exists to recognise, acknowledge and celebrate excellence in travel, tourism and hospitality, an outstanding accolade for Boucan by Hotel Chocolat.

St Lucia’s Leading Hotel: 2015, 2016, 2018, 2019, 2020


Gold and Silver Travvy Awards

The voting for this award is done by the Travel Industry. The Travvys recognize the top suppliers, destinations, technology providers and attractions, as selected by those who know them best

Best Boutique Hotel – Caribbean/Bahamas – Gold

Best Boutique Hotel – Overall - Silver traveller review

“A Traveller Review Award is more than a certificate, and your score is more than a number. It’s the hard work you’ve put in, the unique experiences you’ve created and the trips you’ve made unforgettable. You’re making a difference to people’s lives every day”

Traveller Review Award – 2020


CEO Destinations Travel Awards 2020

The CEO Destinations Awards recognises and rewards outstanding companies who have exhibited exceptional leadership in their field.

Best Luxury Hotel 2020


TripAdvisor Certificate of Excellence 2016

We are delighted to announce that, for the 6th year running, we have received a TripAdvisor Certificate of Excellence award. This accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 per cent of businesses listed on TripAdvisor receive this prestigious award. To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher out of a possible five, as reviewed by travellers on TripAdvisor.


Academy of Chocolate Awards 2016

Out of a total of 18 awards that we took home from the Academy of Chocolate in 2016, the following were won for chocolate made with cocoa grown as part of our Engaged Ethics programme.


Best Dark Chocolate Bean-to-Bar under 80%

Bronze – 72% Dark Saint Lucia


Milk Bean to Bar over 45%

Bronze – 65% Buffalo Milk Saint Lucia


Drinking Chocolate – Plain

Bronze – 70% Saint Lucia Hot Chocolate


TripAdvisor Certificate of Excellence 2015 + Hall of Fame

This unique accolade is granted only to those businesses that have won the Tripadvisor Certificate of Excellence for five years in a row.


Jetsetter Hotel Food Awards 2015 – Best Food-Themed Spa

“Get up close and personal with your daily antioxidant dose at Hotel Chocolat’s Boucan spa, which uses St. Lucia’s world-renowned cacao in four signature treatments.”


Academy of Chocolate Awards 2015

Bean-to-Bar under 80%

Silver – 70% Rabot Estate Single Cote, Bord du Lac


Best Flavoured Milk Bar

Bronze – 65% Saint Lucia Earl Grey.


“Luxury chocolate brand, Hotel Chocolat, has scooped the most awards at this prestigious world event, two of them for products made exclusively from Saint Lucian cocoa, grown at their own estate in Soufrière as well as from 160 cacao growers across the island.”


Destination I Do Magazine – Stunning St. Lucia Nuptials

“[The venue] is a working chocolate plantation, their restaurant serves dishes infused with chocolate flavors, the reviews were spectacular and once we saw the wedding site we knew there would be no better place to get married. Our wedding planner at Boucan was a dream come true. [She] handled everything on the island required (DJ and videographer) and assisted me 100% when I got on the island.”


Condé Nast – Top 10 Hotels for Chocolate-Lovers, 2015

“Unsurprisingly, the sweet treat is an in-room amenity, and can also be found in plenty of dishes at the on-site restaurant. The antioxidant power of the cacao bean is also harnessed at the Cocoa Juvenate Spa, which offers treatments like facials, exfoliating scrubs, and mani-pedis.” –


Caribbean Journal – Top 25 restaurants in the Caribbean, 2015

“Yes, there is some element of cacao in everything on the menu at this hotel restaurant in St Lucia. And it works. Spectacularly.” –


Luxury Hotel Awards – Luxury Boutique Hotel Award, 2015

“The World Luxury Hotel and Spa Awards are accepted as the pinnacle of achievement for luxury hotels and spas worldwide. These awards were established as a celebration of ultimate achievement in service excellence. It is about rewarding and congratulating hotels and spas that have excelled beyond the normal call of duty.” –


All Travellers – 21 most incredible pools on Earth, 2015

“This hotel has a 50 ft. infinity pool. It is situated to give you a panoramic view of the Piton Mountains. Guests can order drinks and food while sitting in their reclining sun lounger, which is conveniently placed in the shade.” –


Caribbean Journal – The Caribbean’s Coolest Hotels in 2015

“It’s a luxury eco-boutique set on a cacao plantation, with a direct view of St Lucia’s Petit Piton from its infinity pool. Boucan by Hotel Chocolat is unlike any other hotel in the Caribbean. Whether you’re planting cacao, making your own chocolate or eating some of the best food anywhere in the region, this is the epitome of cool. It’s not just a hotel – it’s an experience.” –



Caribbean Journal – Best Restaurant of the Year, 2014

“At this cacao plantation-cum-hotel, though, the execution is masterful, with superb plates by head chef Germaine Mathurin that often make you marvel that there’s any cacao involved. And it’s all right in view of one of St Lucia’s famous Pitons.” –


The Telegraph – Top Hotels in the World

“Boucan by Hotel Chocolat is a luxury St Lucia hotel offering colonial-chic bedrooms, a historic cocoa plantation location and sophisticated…”


Caribbean Hotel Design Award at the 2014 International Hotel & Property Award

We’re proud to announce that Boucan has won the prestigious Caribbean Hotel Design Award at the 2014 International Hotel & Property Awards. Hosted by design et al, a leading interior design magazine based in the UK, The International Hotel & Property Awards are voted for by top industry professionals as well as design et al readers, clients and the general public.


World Luxury Hotel Awards Nominee 2014

Nominated in the following categories:

Luxury Boutique Hotel

Luxury Hotel

Luxury Restaurant Hotel


Other Awards

Chosen for Condé Nast Traveller ‘Hot List’

Chosen for The Travel Leisure ‘It List’

Food and Travel – Top 10 Chocolate Experiences



Guest Reviews:

“We chose to stay 5 nights at Boucan and hold our wedding ceremony on the estate. My husband and our guests agree that we couldn’t have chosen a better spot for our nuptials. We found the grounds easy to navigate, perfect for our mixed group of couples, friends, and family, and still romantic and secluded enough for us, the newlyweds.”

– Reviewed June 2014



“Can’t get any better than a hotel on a cocoa plantation located in the best part of St. Lucia, Soufriere. Chic property, delicious food for foodies, much-needed cocktails at the cool bar, helpful staff. Walking distance to Ladera. We got shuttled to nearby Sugar Beach at the Viceroy. Four-day stay was way too short... will definitely return for spa, sulphur springs, Tree-to-Bar Experience, Piton hike... and definitely stay in Boucan again to rejuvenate!”

– Reviewed 7 March 2014



“Away from Castries and the cruise ships, this is a beautiful place to relax and unwind.”

– Reviewed 8 January 2014 



“My fiancé and I stayed here on our engagement trip and it was truly the best resort I have ever stayed at. The resort had a nice, intimate feel to it, the views are breathtaking, and the pool was amazing. The service was fantastic everyone was lovely.”

Reviewed 28 October 2013



“They have excellent service and some outstanding field tours on their cocoa plantation, which makes me want to go again and see how my cocoa plants are doing. Bernabie and Cuthbert are my best people there. The restaurant and kitchen served me unforgettable meals.” 

Reviewed 29 June 2013



“Stylish design hotel, fantastic staff, outstanding food and breathtaking views; highly recommended.”

– Reviewed 18 May 2013



“It is rare to find a combination of location, architecture, design, food and overall style all in one property. Hotel Chocolat succeeds with flying colors.”

– Reviewed 12 April 2013



“We had an amazing time at Hotel Chocolat!”

– Neha and Charanjit Bhatt



“We have been lucky enough to spend 3 amazing nights and have had a wonderful time. The lodges are simple elegance, lots of lovely little touches and thoughts. The food is it breakfast lunch or dinner has been exceptional and unique. The staff is attentive, nothing is too much trouble and there is always a smile. The kitchen is so calm and quiet! Don’t know how that’s achieved! The musician was a lovely addition and added even more to an enjoyable meal. The tours by Cuthbert and the chocolate-making with Chef Ron were brilliant.”

– Jo, Dan, Jack and Anna, Midlands UK, August 24th 2012



“Everything was wonderful!  The food was great and the view was amazing! Thank you!”

– Lindsay and Rob, Pennsylvania, USA.



“Thank you hotel chocolat for an all-around wonderful stay and experience in St. Lucia. We spent the week here for our 10-year anniversary. The food was amazing, delicious, creative, fresh and most satisfying. We loved the Tree-to-Bar Experience, gaining insight on the whole cocoa process and appreciate the Engaged Ethics efforts of HC. We loved the lodge and little details and touches. The infinity pool was a welcome refreshing place to go each day. The spa treatment exceeded my expectations, engaging all the senses and completely relaxing. We will likely still be remembering and savouring the various foods for years to come. Thank you to the staff for all their care and service.”

– Luke and Anita Chuang, USA/China.



“The tour was amazing! I learned a lot and all of the staff members were very friendly and welcoming! I can feel the passion they have for the cocoa beans and the chocolate they make! This was a truly wonderful experience! We have eaten two meals here during our trip and we will be back again for dinner! The food is delicious! Thank you for everything!”

– Melissa and Chris, New York, USA.



“We enjoyed the stay, all the staff are very friendly and helpful. Would definitely recommend.”

– H.W. Lee, London, UK.


“Everything was amazing. By far the best atmosphere we have experienced while in St. Lucia. Thank you!”

– Mr and Mrs Nernberger, USA, WI.



“An unbelievable experience! We were in chocolate haven.”

– Adam and Sandy Herrod, Indianapolis.



“The perfect indulgence on our honeymoon! Especially for chocolate lovers like us! Thank you!”

– Elizabeth and Thomas McNeill.



“Loved each and every moment and taste of chocolat. A perfect ending to our honeymoon.”

– Mr and Mrs Richards.



“As Hotel Chocolat club members and chocoholics, the Boucan was always on our wish list. It turned out to be nothing like our expectations and I don't mean that to sound bad. Think of the Boucan as a working cocoa plantation with a fabulous restaurant and some gorgeous rooms. It is not a resort hotel which is a good thing and we felt that we were in a retreat surrounded by nature and chocolate. Our room was big and airy with a lovely superking bed. Hubby says it was a luxury tree house in a tropical rainforest. The staff were around but didn't bother us and did everything they could to help if we needed anything. Breakfast was always amazing with fresh fruit from the plantation and a nice selection to choose from on the menu including the newly introduced daily specials. The highlight of our stay was the Tree to Bar experience with Merle. She was so knowledgeable and made it fascinating. We learned so much about chocolate and gained a new respect for the beloved bean. We would not hesitate to go back to this hotel in future. It is, as so many have said, perfect for relaxation.”

– Reviewed 18 January 2017



“My wife and I stayed here for a fortnight recently, following a fatiguing year that had left us both drained. Boucan by Hotel Chocolat is the perfect tonic and we returned home thoroughly rejuvenated and deeply contented. Everything is 'right'. The accommodation is top notch. We stayed in one of the deluxe villas with fantastic views. The rooms are open-gabled which allows breeze to flow through and naturally cool the room. Sleeping with the patio doors open, listening to the sounds of the jungle and the occasional tropical downpour, was for us a deeply restful experience. The rooms are all completely private, the en-suites include a private but open air shower, the rooms are thoughtfully supplied with mozzie repellent and re-supplied daily with coffee, chocolate and cookies produced on the estate. The infinity pool is placed perfectly for the views and reflections and we loved swimming up to the edge and peering over the lip to watch the hummingbirds feeding on the flowers below. Oh, and the restaurant? Some of the best food you will taste anywhere on the planet, healthily influenced by chocolate of course! Sydney the head chef leads a talented and merry band in the open kitchen, producing some fantastic and memorable dishes. Over our fortnight there we sampled virtually the entire menu and found every dish to be beautifully thought through. We could go on about this place endlessly. Suffice to say you will not be disappointed by a visit or a stay here. We will definitely return.”

– Mr and Mrs House.



“Back in May 2007, my wife’s parents took us on a once-in-a-lifetime holiday to Saint Lucia. As members of the Chocolate Tasting Club, we took the opportunity to contact Phil Buckley about the possibility of a site visit to Rabot Estate. We were pleased to be allowed to come along to see first-hand the work going on to restore this old plantation. When we arrived, the carpenters were still working on the main building, and we recall the lovely lady who served us a chocolate drink. We were treated to a short tour and an explanation of the cocoa production process before being invited to splice some new cocoa saplings onto root stock. I made my attempts under the watchful gaze of two of the members of staff. I often wonder whether the saplings survived and are now producing cocoa pods for Hotel Chocolat. Whenever we receive anything about the Rabot Estate, we always recall our wonderful visit.”

– Paul Chamberlain.