Contact Us

Haven’t found what you’re looking for in our FAQs

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Customer Service Update

Due to high demand, our response times are currently long than usual.

If you have already contacted us using the Contact Us form within the last 5 days, we’re on it! There is no need to send your enquiry again.

For any new enquiry submitted today using Contact Us, please allow up to 5 working days for us to respond. Our Service Levels are improving all the time, and we thank you for your patience whilst we work through this delay.

Please note: We are currently dispatching and delivering orders on time. There is no impact to the processing of any new order.

Other ways to contact us:

Speak directly to one of our dedicated agents which are on hand to help you.

Christmas Hours:
Christmas Eve – 8:30am – 4:45pm
Christmas Day – Closed
Boxing Day – 10:00am – 2:45pm
Saturday – 8:30am – 4:45pm
Sunday – Closed
Monday 29th – Wed 31st (NYE) - 8:30am – 4:45pm
New Year’s Day – Closed
Friday 2nd & Saturday 3rd - 8:30am – 4:45pm
Sunday 4th – Closed

Call us

Agents available:
Monday - Friday: 8:30am - 18:45pm
Saturday: 8:30am - 16:45pm
Sunday: 9:00am-16:45pm

Customer Service - 03444 93 23 23

Live chat

Agents available:
Monday - Friday: 8:30am - 20:45pm
Saturday: 8:30am - 16:45pm
Sunday: Closed

Contact other areas of business:

Your query is not related to online shopping?

Corporate order queries

Call – 03444 93 23 23 and select option 5 or submit the enquiry form here.

St Lucia

Find out more about our Rabot Estate nestled in the Saint Lucian rainforest here

Addresses

Head Office

Mint House
Newark Close
Royston
SG8 5HL
United Kingdom

Manufacturing Centre

Hadley Park
3 Redwongs Way
Huntingdon
PE29 7HF
United Kingdom

Distribution Centre

Alpha Park
Alpha Drive
St Neots
PE19 8JJ
United Kingdom