Discover the Latest Innovations in the ALL-NEW VelvetiserⓇ

The drinking chocolate revolution is here — and it’s going to the next level with Hotel Chocolat’s ALL-NEW Velvetiser. Designed by chocolatiers, experienced by you.

The Classic Velvetiser broke boundaries, defied expectations, and impressed the masses. So, we’re back to do it all over again — this time, a little bit differently. It’s time to introduce the ALL-NEW Velvetiser in all its glory, filled to the brim with new features and design innovation.

Re-imagined by our in-house chocolatiers and precision-engineered to offer the very best drinking chocolate experience, the Velvetiser is crafted to deliver the richest cacao flavours and the smoothest of cremas. All in all? The most satisfying sip of cacao you’ve ever had in your life.

Find a cosy spot, relax, and enjoy what comes next. You’re about to meet the most advanced generation of Velvetiser yet.

How we’ve crafted a new standard of drinking chocolate

The Velvetiser loyalists amongst you will already know that our drinking chocolate system has always offered more than a beverage.

With our next edition, we’re granting chocolate aficionados more choice, more control, and more innovation, while never straying too far from our humble cacao roots in the process. Here’s how.

Hot and cold chocolate

Yes, you read that right. The ALL-NEW Velvetiser uses thermodynamic programming to deliver both hot and cold drinking chocolate at the turn of a dial. Cool off with a refreshing sip or curl up with a soul-warming beverage nestled between your palms.

Our hot serves use real chocolate flakes, which can be perfectly melted by our system. Our cold serves use finely milled, real chocolate, ideal for melding into a light, smooth refreshment.

Hot Selection Box

10 single-serve sachets crafted to pair specifically with the Velvetiser.

• Salted Caramel
• Hazelnut Praline
• Orange
• Mint
• Black Forest Gateau
• Coconut-White
• Vanilla-White
• Classic 70%
• Milky 50%
• Dark 85%

Cold Selection Box

Featuring single-serve sachets of chocolate so finely milled that they meld beautifully, even with cold milk.

• Crème Brûlée
• Banana
• Mandarin and Orange
• Mint
• Classic

Hot and Cold Selection Box

For when you don’t want to make the choice. We’re here to show you that you never have to. Browse the selection today.

• Hot: Classic 70%, Milky 50%, Salted Caramel, Vanilla-White, and Black Forest Gateau.
• Cold: Mint, Classic, Banana, Mandarin and Orange, and Crème Brûlée.

It’s your drinking chocolate, done your way. And it’s never been easier.

Dial controls

Hot or cold? It’s as simple as turning a dial. This model has been thoughtfully re-engineered to produce cold and hot chocolate recipes — a first for our system, and a first in the industry.

Turn the dial right for hot. Watch your Velvetiser meld real chocolate flakes at 68 -70°C — the optimal, tried-and-tested melting point for ultimate flavour and texture.

Turn the dial left for cold. Your Velvetiser is uniquely calibrated to pulse at the beginning of the cycle, gently melding the finely milled real chocolate within our cold chocolate drinking sachets. Your ticket to sumptuous cold chocolate drinks.

Vortex-effect

The secret at the heart of our precision-engineered system? It’s the Velvetiser’s vortex effect. A truly mesmerising melding motion, powered by its InnerPod ridges and a custom-designed whisk.

When in operation, these elements work in harmony, folding your chosen chocolate and milk together, even in chilled temperatures. The whisk spins, folds, and gradually slows, while the carefully engineered innerpod ridges work to knock down larger bubbles, refining the texture as the drink settles. Together, the whisk and ridges transform milk and chocolate into a luxuriously smooth beverage with a satisfyingly velvet-smooth chocolate crema.

Intuitive use

Every detail of the ALL-NEW Velvetiser has been designed with you, our customers, in mind. What we’ve created is something tactile and intuitive.

• Press, pause, and pour. To craft your drinking chocolate, pour 220ml of your chosen milk into your Velvetiser (up to the maximum indicator line). Next, take your single-serve (hot or cold) and shake it well, then add it to the Velvetiser. Turn the dial left or right, press, and watch the magic commence. In just a matter of minutes, it’s time to pour, savour, and enjoy.
  
• A solid ash handle for left- or right-handed pouring.
  
• An LED-lit dial that highlights your chosen serve style. Red for hot, blue for cold.
  
• A removable whisk for fuss-free, stress-free cleaning.

The new Velvetiser® system

No matter if it’s your first Velvetiser purchase or a much-anticipated upgrade, we’ve got you covered with all you need inside the box.

Within, you will find:

• Your Velvetiser machine in your chosen colourway (more on that in just a moment…)
• One Podcup™ (for your hot drinking chocolate)
• One Podglass™ (for your cold drinking chocolate)
• 10 single serves of drinking chocolate — five hot, five cold.
  

From first pour to final sip, we’ve provided you with all the essentials and more, setting you up for the most revolutionary drinking chocolate experience ever.

Nature-inspired design

The ALL-NEW Velvetiser has been aesthetically designed to reflect our love for nature and the humble cacao bean — the real star of the show.

We decided to collaborate with Andrew Wicks, a renowned ceramist from the Royal College of Art, on the design of the Velvetiser, and we’ve never looked back since. Andrew is also the mastermind behind the design of our Podcup™ and Podglass™.

In Andrew’s words:

“Nature’s the most amazing designer, and so I looked to the organic shape of cacao when coming up with the elegant, minimalist style. I was set on achieving a simple, handmade quality, too — a complete contrast to typical modern kitchen appliances.”

Three exclusive colourways

The Velvetiser has been designed not only to elevate your chocolate experience to new heights, but also to take pride of place in your home with its timeless design. You have the choice of three elegant colourways, each inspired by organic materials and natural tones.

Chalk

A soft, minimalist white tone to bring a sense of calm and clarity to your counter. The ideal addition to Scandi-style kitchens, or as a lighter contrast for modern, dark-toned kitchens.

Pebble

Warm, grounding, inviting. We wanted the pebble colourway to mirror the rugged beauty of hand-thrown ceramics. As such, his colour pairs beautifully with wooden textures and earth tones.

Pewter

Understated elegance with a quiet confidence. With elements of metallic depth, Pewter is the best choice if you’re looking to add sophistication to your modern, sleek kitchen.

Engineered with precision. Crafted with passion. Built for your countertop

To the cacao lovers, the nature-inspired design enthusiasts, and those who seek sophisticated convenience in one sleek system, the ALL-NEW Velvetiser has been made for you.

Order your ALL-NEW Velvetiser today, and join the drinking chocolate revolution with us.