Embrace a sumptuous world of cacao-rich hot chocolate with our exclusive Velvetiser Owners’ Club

Designed exclusively for Velvetiser owners, the Velvetiser Owner’s Club comes brimming with treats and benefits for members without exclusive costs. That’s right, our owners’ club is completely free, making it a bit of a no-brainer when it comes to caring for your Velvetiser. Still not sure about how the Velvetiser works? Discover more about our revolutionary at-home hot chocolate station and dive into its magical world of hot cacao crafting. 

Once you’re ready to enjoy barista-grade hot chocolate in the comfort of your own home, make sure you sign up for the Velvetiser Owners’ Club to receive all the added bonuses available to Velvetiser fans.

What is the Velvetiser Owners’ Club?

The Velvetiser Owners’ Club is a multi-layered package designed for those who purchase our Dualit-engineered Velvetiser hot chocolate system. By signing up, you can benefit from our Velvetiser Warranty. This covers your Velvetiser machine for 12 months, including full parts and labour. It’s quick and easy to do, providing you with a whole year of peace of mind.

It couldn’t be more simple — fill out your details in the form here to ensure your Velvetiser remains protected.

What happens when you register your Velvetiser?

However, that’s not all. As a little gift from us to you, we’ve designed our Velvetiser Owners’ club to be more than just a warranty. Alongside your 12 months of cover, you’ll also get to enjoy:

A free box of Dunking Biscuits

When you join the Velvetiser Owner’s Club, you’ll receive a free selection of our very own Dunking Biscuits, designed for just that: dunking. Typically, biscuits are confined to the realm of tea and coffee, but we think this is a big oversight. If you’re yet to taste the combination of a biscuit crunch melt accordingly from luscious, high-cacao hot chocolate, then you’re in for a treat.

Our dunking biscuits come in five flavours, each with its own pairing, so you can dip and dunk into your selection of hot chocolates accordingly. Crammed with chocolate bites, crunchy nuts and juicy dried fruits, our dunkers are not to be missed. With the Velvetiser Owner’s Club, you’ll receive a box of ten, for the price of zero.

How does it work? We’ll email you a voucher code. Redeem it within 30 days — either online or in-store — and tuck into these luxurious nibbles.

A free entry into our Velvetiser Owners’ Prize Draw

Fancy a holiday? Join our club, and you’ll also receive a free entry into our prize draw, exclusively available to Velvetiser Owners. Our first-prize winner will receive an all-expenses holiday for them and their choice of partner to stay at our Rabot Hotel, based in a Saint Lucian cacao paradise.

Even runners-up receive a treat. We have ten prizes up for grabs, giving you the chance to win one of our very own Hotel Chocolat hampers worth up to £250 each.

Learn more about your free biscuits and prize draw entry by reading our full Terms and Conditions.

Continue the luxury with a Velvetiser subscription

Alongside your warranty, make sure you always have a good stock of hot chocolate in your cupboards with our Velvetiser subscription.

What is a Velvetiser subscription?

Whoever came up with the phrase ‘too much of a good thing’ had clearly never tasted our cacao-rich drinking chocolate. Our Velvetiser & Refill Subscription is indulgent when it comes to taste but never the cost.

When you subscribe, you’ll enjoy £50 off the cost of your Velvetiser. You’ll then receive a box of your favourite hot chocolate each month for 12 months. Reckon you’ll get through all that too quickly? Opt for our two-box subscription and enjoy two boxes per month for 12 months. You’ll also get free, standard UK Delivery. With each box, you’ll earn chocolate rewards — for every 10 Home Barista subscription items delivered, you’ll receive a £15 chocolate reward voucher, giving you free rein to choose your favourite treat from our stores.

Not only does this mean you’ll never run out of your favourite drinking chocolate again but it also means you’ll have the freedom to select your best-loved flavours regularly or branch out and try a new cup of cacao, depending on your mood.

What can I get with a Velvetiser subscription?

Each monthly subscription delivers a box of 10 single-serve hot chocolate sachets straight to your door. Choose from our Classic 70% Dark, our moreish Salted Caramel, our light and creamy Vanilla White Hot Chocolate, and more. Each sachet has been perfectly measured to offer the ideal single-serve portion with no need to weigh out the chocolate flakes.

The Velvetiser subscription delivers on both flavour and variety. Fancy a change from hot cacao? You can also opt for a box of our Single-Serve Sachet Lattes using coffee beans from our Rabot Estate.

Find out more about the Velvetiser subscription to get all of your favourites delivered straight to your home.

Enjoy barista-grade hot chocolate with our revolutionary Velvetiser

The Velvetiser provides barista-grade drinks from the comfort of your home. It’s the multi-tasker you never realised you needed, enabling you to make your own luxury hot cacao, milkshakes and coffee at home in a matter of minutes. It’s both easy to use and easy to clean, meaning hot chocolate making never ran smoother.

Simply select your chosen sachet and pour it into your Velvetiser along with some milk of your choice (dairy or plant-based). Press the button and let the Velvetiser work its magic. In 2.5 minutes, you’ll have one beautiful cup of hot chocolate, heated to the perfect temperature, ready for a cosy evening in or an early-morning pick me up.

If you think you’d like to join the Velvetiser Owners’ Club, then register your details to receive your box of biscuit goodies, your free entry into our prize draw and 12 months of full coverage on your Velvetiser. It couldn’t be easier!