Velvetiser Warranty

Register your Velvetiser warranty to receive the club benefits

It’s completely free to join for you and your Velvetiser. We’ll share insider tips to get the most joy out of your Velvetiser and reward you with treats and benefits.

The Velvetiser Owners Club
The Velvetiser Owners Club


Please note, these address details will be used to send your biscuits*, so please ensure this is your full address and is spelt correctly.

Sign up to join the Velvetiser Owners’ Club and receive your free biscuits (excludes Channel Islands) and prize draw entry. Plus offers and more from Hotel Chocolat**

*Your Velvetiser Warranty is valid for 12 months from the date of purchase.
**One registration per UK Velvetiser purchase allowed. If you do not wish to receive our Thank You Offer please leave the opt-in box unchecked at the end of the Registration process. If you do wish to participate in the Hotel Chocolat Thank You Offer and you do wish to receive our email News, Recipes and Offers check the opt-in box at the end of the Registration process and please view our Privacy Policy. *Please allow up to 28 days for your biscuits delivery. For full terms and conditions please see here

Help From Our Friendly Customer Service Team

Our customer service team are on hand should you require any assistance or product information about your Velvetiser. Get in touch on 03444 93 23 23