Help

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How may we help?


These pages are designed to help you find further information and give you advice with a combination of troubleshooting tips, tutorials, service and frequently asked questions.

How may we help you?

We aim to offer you the best service we possibly can…

These pages are designed to help you find further information and give you advice with a combination of troubleshooting tips, tutorials, service and frequently asked questions.

We aim to give you as much information as possible for everything from querying the status of your Hotel Chocolat order and managing your Tasting Club membership to booking a wedding at our Boucan Hotel in Saint Lucia or looking for more information about our beauty range.

Check out our FAQs section to find the answer you are looking for or contact us directly by email, phone or post.

You can also find out more about our 100% Happiness Guarantee and ethical policies, as well as delivery information and returns.