Oh no! It appears your browser does not support javascript / xmlhttprequest or it is disabled. unfortunately this means your won't have full access to all of our site features.

Welcome to our help centre

We are here to help you find an answer to your queries as quickly as possible. Discover our quick help section and frequently asked questions below.

Our most visited help pages…

Delivery

Order Tracking

Happiness Guarantee / Returns

Looking for a different area of Hotel Chocolat?

Store Locator

Corporate orders

St Lucia

Check our FAQs

Find our most popular questions answered.

Go to FAQs

Useful links

Register your warranty Velvetiser FAQs Unsubscribe from emails Whoosh gift by text FAQs Update your upcoming order Subscription FAQs

Contact us:

We are here to help. Choose the most convenient way for you…

Find out more