Hotel Chocolat

Unit 27

Eastgate Centre



United Kingdom

+44 (0) 1463 250 923

Get Directions

Opening Times This Week Opening Times Next Week


Tuesday CLOSED

Wednesday CLOSED

Thursday CLOSED


Saturday CLOSED



Ice Cream

Store Reopening Update

We’re looking forward to welcoming you – and each other – back to most of our UK locations from 15th June. We know these are strange times, so we’re doing all we can to make the transition as easy and relaxed as possible, while making health and safety our top priority. That’s why we’ve gone through a risk assessment with our employees, and we’re taking the following precautions in line with government guidance

• A limited number of guests will be allowed in our stores at any one time – staff will be on hand managing this for you.
• Hand sanitiser is available for all guests and staff.
• We’ve installed Perspex screens at checkout and provided PPE for our teams.
• We prefer contactless payments; please use your card or smartphone whenever you can.
• Drinks & Ices will be served, but will be takeaway only.
• For now, our water bottle refill and reusable cup discount schemes are suspended.
• We aren’t yet able to start accepting items for our plastic recycling scheme again.
• We aren’t able to offer sampling right now.
• Our locations have been deep cleaned, and regular cleaning will take place throughout the day.

Opening hours may be a little different from usual, so contact the store directly if you need to know more.

Thanks for your understanding. We’ll see you soon – with chocolate!