Our Guarantee

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All Club selections are backed by Hotel Chocolat's full satisfaction, no-quibble guarantee - if you're not 100% satisfied, we'll refund or replace.

GUARANTEED SATISFACTION FOR OUR CUSTOMERS

At the Hotel Chocolat Tasting Club we are committed to providing an excellent service. If you have received chocolates with which you are not entirely happy, please contact us.

We need to know if we can improve, and will do all we can to put it right for you.