Bespoke & Concierge Service

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Bespoke Service

When you need your name and your brand to be at the forefront, with the backing of Hotel Chocolat's premium quality and flair, then this is the service for you.

T: +44 (0) 3444 93 10 10
F: +44 (0)1763 257 795

Your brand, our chocolates...

When we say personalised bespoke we really mean it! Over the past 20 years we've been meeting our corporate clients' exact needs with their own branded packaging in a wide range of attention-grabbing designs printed in four colour process.

But it's not just the packaging that is eye-catching – the boxes are filled with our delicious chocolates. Delivery can be in bulk to an address of your choice, or to individual addresses through our own fulfilment centre.

Be sure to take a look through the 3 types of bespoke gifting options below:

"I wouldn't hesitate to use you again, the customer service was excellent"
-Tricia Jones
Bravissimo Limited


1) Bespoke Sleeves

Already a great favourite, our bespoke sleeves can be slipped over many of our best-selling boxes, including Sleekster and H-Box selections – and you’ll find there’s a selection for absolutely everyone.

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2) Bespoke Packaging

We’ve been creating bespoke boxes for our customers for over 20 years, so we know a thing or two about eye-catching design that makes real impact – from Duo Boxes and Mini Handbags, to bigger boxed selections.


3) Bespoke Labels & Tags

You can add one of our bespoke labels or tags to an amazing range of chocolate goodies – including our Sleekster Selections, Collections and Gift Bags of all sizes.

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Concierge Service

Making your prospects feel wanted and your customers feel loved is what the Concierge Service is all about. With the entire range of gifts to choose from, creating that special bond has never been easier.

T: +44 (0) 3444 93 10 10
F: +44 (0)1763 257 795

The Personal Touch...

With attention to details and an all-important personal touch, each gift is presented in a smart bag.

Complete with a matching envelope and a notelet carrying your personal message. All you have to do is select your gift from our range, then choose the level of personalisation you require:

Blank Concierge Option :
A blank notelet is provided in each envelope, perfect for you to write your own message. Delivery 5 working days from date of order. Minimum order quantity 12 items.
Bespoke Concierge Option :
A printed notelet incorporating your company logo and message in your corporate colours. Delivery 10 working days from date of order. Minimum order quantity 50 items.


Concierge Gift Bags blank tag bespoke tag
Small Bag £3.00 £3.65
Medium Bag £3.50 £4.15
Large Bag £5.00 £5.65
Artwork Charge N/A £85.00


*Some of our products are too big for Concierge Bags, so we will attach the Concierge envelope to the product with ribbon