Cookies Policy


What's with the cookies?

A cookie is a small text file which we transfer to your hard drive through your web browser when you visit our website or open certain emails. It enables our own system to recognise you when you visit our website again and improve our services to you. The information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit

Some of these cookies are essential for you to use

To order products on our website you will need to have cookies enabled. If you don't want to enable cookies you can still enjoy browsing our website for that gorgeous gift or self-indulgent treat, you'll just have to visit one of our stores in order to purchase.

Three types of cookies may be used during your visit to

  • Hotel Chocolat session cookies that are deleted after each visit
  • Hotel Chocolat persistent cookies are not deleted after each visit
  • Third party cookies that are used by our partners, for example, to help us measure the visitors

For more details on our Security & Privacy Policy please click here.