About Our Loyalty Trial
About the trialThe ancient Mayans used cocoa beans as currency, and we've bought them back into circulation! We are delighted to announce that our loyalty trial scheme will be continuing until we launch our full Loyalty Scheme. You'll continue to earn a cocoa bean for every £1 you spend in store and online, and when you've got 100 Cocoa Beans we'll send you a reward.
When you shop online your points will be automatically added to your account, and when shopping in store simply present your loyalty card at the point of purchase in store. When signing up make sure that your loyalty sign up email address is the same as on your Hotel Chocolat online account so we can add your Cocoa Beans to your account!
When earning Cocoa Beans on an order that contains a discount, the number of Cocoa Beans you receive will be based on the final transaction value. You can only earn a maximum of 100 Cocoa Beans per transaction and you can collect them in store, online and in our cafes and restaurants. Cocoa Beans cannot be collected on purchases of Gift Cards and eGift Cards
Our team are always happy to answer any questions you may have regarding your account or your Loyalty Card – you can get in touch with someone via any of the methods on this page.
We'd really like you to be able to check your Cocoa Beans balance online, but we can't do that just yet, sorry! Instead, we'll email you a running total twice monthly so you'll know when you're approaching 100.
All that's left is to start earning your Cocoa Beans!