Careers

This is certainly an exciting time to be joining Hotel Chocolat as we expand our business internationally and establish our brand within the US marketplace. Our exclusive and authentic chocolates have revolutionized chocolate in the UK and it is our intention to do the same in the US, starting with Boston where two of our chocolate stores will be opening shortly.

Our aspiration is for our customers to see Hotel Chocolat as a place to escape to where they can indulge themselves or where they can buy an incredibly special gift for the important people in their life. To achieve this we don’t just aim to meet our customers’ expectations, we want to exceed them at every opportunity. It’s in our blood and we care passionately about getting it right, to the finest detail, no matter how long it takes. ‘Good enough’ is never good enough!

So, would you like to be part of a company passionate about providing excellent customer service? If you want to be part of the Hotel Chocolat journey we would love to hear from you.

Do I need to have a valid work permit?
Yes, you will need to show that you have the right to work in the US before you start work: It’s the law and sounds boring but we do all that sort of stuff properly!

What benefits will I receive?
We offer the same types of benefits as other retail companies of similar size and stature. While the benefits vary depending upon the role, they will enable you to focus on doing your job well and have fun while you do it, knowing that your benefits are competitive. Please contact us directly for details.

How will I be expected to dress?
We all believe we are ambassadors for our brand. Within stores we provide our fabulous staff with what they need.

Do I need to have retail experience?
No, but you do need passion and a love for chocolate and people.

When can I expect to hear about the outcome of my application?
We don’t hang around: If we want you we’ll grab you. Even if we don’t have the perfect job for you now we keep the best applications on file for six months unless you tell us otherwise.

What are the opportunities to progress and develop within the Company?
We are committed to helping individuals to reach their maximum potential by providing opportunities for development. We do this by providing regular training opportunities and advertising all vacancies internally. As the company is growing so fast the opportunities are always changing.

How often are the vacancy pages updated?
The pages are updated as soon as we have a vacancy. Vacancies are only removed once someone has joined our team within that role.