Shipping and Delivery Information

Orders placed Sunday through Thursday will ship within 24 hours from our Massachusetts facility.

Shipping Services
We partner with UPS to get your chocolates to their destination via the following service options:

• Next Day Air Saver (delivered by 3:00PM Local Time)
• 2-Day Air
• Ground (1-5 business days)

Shipping Rates & Calculations
We pass the UPS shipping rates directly to you without mark-up. The shipping charges are calculated based upon package weight and delivery destination (distance from our Boston facility).

Insulated Packaging Materials Charge: $10

Insulated Packaging
Avoid chocolate soup! If your chocolate’s destination is 70°F/21°C or warmer, your shipment needs insulated packaging. Arizona, Florida, Southern California, and parts of Texas are areas that require insulated packaging year-round. Find your destination’s forecasted high temperatures by clicking here. Simply enter city and state or zipcode at the top of the page.

Insulated Packaging Dispatch Days
We want your chocolates to arrive in perfect condition. Therefore we only ship Monday – Wednesday (and Thursday for Next Day delivery) to avoid your package hanging around over the weekend.

Shipping Coverage Area
We ship anywhere within continental United States – except P.O. Boxes addresses.  Please go to www.hotelchocolat.co.uk for shipments to non-US destinations worldwide.

Tools:

Zipcode Look-Up
Need to find or confirm your recipient’s zipcode? Click here

US Weather
Find your destination’s current and forecasted temperatures by clicking here. Simply enter city and state or zipcode at the top of the page.

UPS Ground Transit Times